Customer proximity is in our DNA

WHAT IS THE BEST WAY TO MANUFACTURE PERFECT PRODUCTS? FROM THE CUSTOMER´S POINT OF VIEW?

Our customers are the focus of everything we do. These aren’t just words to us, we live them: And what’s more, we do it passionately. Customer satisfaction was, is and will remain the highest priority at UNGER, and is truly one of our strengths. The corporate DNA that unites all our employees.

Continuously striving to develop new and better cleaning methods for our customers is the driving force at UNGER. We combine this with the desire to offer high quality, optimum work efficiency, innovative product development and real added value that professional cleaners can truly feel in the reality of their day-to-day work. In order to look out for the interests of cleaning professionals, we also pay special attention to the practical aspects of safety and ergonomics when developing our product solutions.

Above all we succeed because, just like company founder Henry Unger in his day, we always look at things from the perspective of cleaning professionals. We are in constant dialogue with them, looking for targeted new solutions and optimisations.

A RELATIONSHIP OF TRUST FROM ONE PROFESSIONAL TO ANOTHER

Our relationship with our customers is a close, trusting exchange between equals. This means that we understand their requirements, needs and wishes in the truest sense of the word and can lead them to optimum product and cleaning experiences. Perfection stemming from profession and passion.

No wonder that cleaning professionals all over the world reward us for our particular customer proximity with high brand loyalty and identification. Quite a few of them are dyed-in-the-wool UNGER fans, for whom our brand has cult status. A mutual appreciation that ultimately results in added value for everyone. A true win-win situation. By professionals for professionals.