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Innovating Airport Cleaning

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Airports are among the most challenging environments to maintain due to their scale, complexity, and round-the-clock operations. For Hamad International Airport in Qatar, known for its stunning architecture and expansive glass facades, these challenges are magnified by the need for safety, efficiency, and environmental responsibility.

How Azoss and UNGER Revolutionized Safety and Efficiency at Hamad International Airport

When the facility management team faced difficulties in cleaning the airport’s exterior and interior glass surfaces without disrupting operations, Azoss Trading and Cleaning, led by CEO Ammar Hayek, stepped in with a groundbreaking solution. Partnering with UNGER, a global pioneer and leader in water-fed pole cleaning systems, Azoss transformed the airport’s cleaning processes, delivering unmatched results.

Hamad International Airport’s management required a solution to clean its intricate façade while ensuring safety by avoiding risks associated with working at height, environmental friendliness by eliminating chemical use to align with sustainability goals, and operational continuity by maintaining 24/7 runway operations without disruption. “These challenges were a tall order, but they presented an opportunity to innovate,” Hayek recalls.

To address these challenges, Hayek collaborated with UNGER to introduce the HydroPower RO XXL-Trailer and its nLite water-fed pole cleaning system. This mobile station, designed to be towed by runway-approved vehicles, allowed two operators to work simultaneously from the ground, ensuring safety and efficiency. “The HydroPower RO XXL Trailer’s design aligns perfectly with environments like airports, where precision and minimal disruption are critical,” explains Jeroen van der Poel, Key Account & Country Sales Manager at UNGER. “Ammar’s strategic vision and proactive approach were instrumental in deploying this solution at Hamad International Airport.” The result was a seamless cleaning operation that preserved the airport’s operations, adhered to strict safety protocols, and eliminated chemical usage - all while enhancing efficiency and reducing costs.

Under Hayek’s leadership, Azoss facilitated the sale of 13 HydroPower RO XXL-Trailer units and accessories in a single order, valued at over $700,000. “This was more than a sale; it was a testament to the power of innovative thinking and collaboration,” notes Patrick van de Graaf, Director of Professional Sales EMEA at UNGER. “Ammar’s ability to understand the client’s challenges and present a tailor-made solution set a new standard for our industry.”

This partnership between Azoss and UNGER highlights how innovative technologies like the HydroPower RO XXL-Trailer can redefine airport maintenance. By enhancing safety, saving time, and ensuring environmental sustainability, water-fed pole systems are now recognized as an essential tool for modern facility management. “Ammar’s success in Qatar serves as a model for what can be achieved when the right products meet the right leadership,” says Jeroen van der Poel, UNGER.

Following the success at Hamad International Airport, Azoss has continued to advocate for water-fed pole systems across the region, recently facilitating additional sales of 15+ units, including three in 2024. “This journey demonstrates that thinking outside the box and finding solutions tailored to client needs can unlock unparalleled opportunities,” Hayek concludes. “Our partnership with UNGER exemplifies how collaboration can drive industry-wide change.”

From addressing complex cleaning challenges to setting sales records, the collaboration between Azoss and UNGER is a testament to the transformative power of innovation and partnership. As airports worldwide seek safer, more efficient, and sustainable solutions, the lessons from Hamad International Airport will continue to inspire change.

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