Interview with an apprenticeship trainer: "The inner attitude must be right."
> What matters when training as a window and building cleaner, according to an experienced trainer
> Mastering the interview
> The personality traits needed for success as a window glass and building cleaner
> What apprentices ought to know
Four generations of Dirk Steinmann's family have worked in window and building cleaning. He got his first taste of the industry at an early age. He has been training apprentices himself for more than ten years and knows what matters. In an exclusive interview with clean Magazine, he discusses those traits that make for a good apprentice.
What do you like about training young people?
It is interesting to observe how open they still are and how fast they can grow. They keep me on my toes, both physically and mentally!
What do you pay special attention to when interviewing candidates?
Clothing and body language are outward appearances. Even if a well-groomed appearance and good manners are certainly advantageous, it's the inner attitude that counts.
What characteristics should an apprentice have to be successful in your company?
A positive basic attitude and respect when dealing with colleagues and customers. Both are very important to me.
In addition, the apprentice should actively participate in the training, be motivated, and not just wait for instructions.
What are key aspects of your work as a window and building cleaner?
Daily customer contact accounts for a large part of success. Apprentices must therefore not be afraid of meeting people.
What do you think is an absolute no-go?
Disrespect for colleagues and customers and a negative attitude. This applies to the interview and during the training.
What are special moments for you as an trainer?
It's nice to see how appreciation and respect spur young people on to peak performance. This is particularly true for apprentices who do not start out in our company under the best conditions, such as poor grades or a troubled background.
Why should young people choose the profession of glass and building cleaner?
I don't know a more versatile profession. Also: If you are experienced, reliable, and competent, you can achieve every goal you set for yourself.
Do you have questions about training as a window and building cleaner? Or do you want to give the next generation valuable practical tips? Then write us a comment here or on Facebook.
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